Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: July 1, 2025
GDPR Compliant

Our Privacy Commitment

We believe privacy is a fundamental right. We collect only what we need, protect what we collect, and delete what we don't need.

Information We Collect

We collect minimal information necessary to provide our service:

• Email address for account creation

• Payment information (processed securely by third parties)

• Usage data (number purchases, SMS receipts)

• Technical data (IP address, browser type, device information)

• We do NOT collect personal phone numbers or sensitive personal data

How We Use Your Information

Your information is used solely for:

• Providing virtual number services

• Processing payments and transactions

• Customer support and communication

• Service improvement and analytics

• Legal compliance and fraud prevention

• We never sell or rent your personal information

Data Security

We implement industry-standard security measures:

• SSL/TLS encryption for all data transmission

• Secure payment processing through certified providers

• Regular security audits and vulnerability assessments

• Access controls and employee training

• Automatic SMS deletion after 24 hours

• Encrypted data storage with regular backups

Data Retention

We retain data only as long as necessary:

• SMS messages: Automatically deleted after 24 hours

• Account information: Retained while account is active

• Transaction records: Kept for legal and tax purposes (7 years)

• Usage logs: Retained for 90 days for service optimization

• You can request account deletion at any time

International Transfers

Your data may be transferred internationally:

• We use cloud services with global infrastructure

• All transfers comply with applicable data protection laws

• Adequate safeguards are in place for international transfers

• EU users: We comply with GDPR requirements

• We maintain data processing agreements with all service providers

Your Rights

You have the following rights regarding your data:

• Access: Request a copy of your personal data

• Rectification: Correct inaccurate or incomplete data

• Erasure: Request deletion of your personal data

• Portability: Receive your data in a structured format

• Objection: Object to processing of your personal data

• Restriction: Request limitation of data processing

Cookie Policy

We use cookies to enhance your experience on our website. Here are the types of cookies we use:

Essential Cookies

Required for basic site functionality and security

Required

Analytics Cookies

Help us understand how visitors use our website

Optional

Functional Cookies

Remember your preferences and settings

Optional

Data Protection Officer

For any privacy-related questions or to exercise your rights, contact our Data Protection Officer:

Email: certisms@gmail.com

Response time: Within 72 hours